We ship all Pik'le'Ball bags & accessories in the United States for free, aiming to land them on your court within 3-5 business days, but fear not, we've got expedited options for those who can't wait to unwrap their pickleball treasures. Most orders are shipped out within 1 business day.

We use USPS, UPS, and FedEx depending on the location and quantity of items ordered. 

We're here to make your pickleball journey seamless and stylish and thank you for choosing Pik'le'Ball.

Our goal is zero returns, but if you don’t fall in love at first sight, no worries! You can return your product for a refund, store credit, or exchange.

We make returns hassle-free with a free, easy-to-use printable return shipping label.

Returns and exchanges are typically processed within a week, and we’ll keep you updated via email every step of the way.

We have a 30-day return policy for products.

To be eligible for a return, your item must be in the same condition that you received it - unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To initiate a return, reach out to us at info@pikleballsports.com.

Once your return is approved, we'll provide you with a return shipping label, along with clear instructions on where and how to send your package. Please note that items sent back without prior return requests will not be accepted.

Damages And Issues

Upon receiving your order, kindly examine the items. Should you discover any defects, damages, or if by chance you've received the incorrect item, please get in touch with us right away. This will allow us to assess the issue promptly and make it right.

Exchanges

If, upon receiving the bag, you decide on an exchange – we've got you covered. Simply ensure the bag is unused and still has its original tags attached. Then, contact our customer service team to initiate the process and receive a return authorization. Once approved, ship the bag back to us using the provided instructions. As soon as we receive your return, we’ll process the exchange and send out your new bag.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund, so we ask that you give us 2 business days for the charge to appear.

For refunds unrelated to manufacturing defects or shipping damage, the original shipping cost, if any, will be deducted from your refund. Shipping costs are non-refundable. Alternatively, we can provide a prepaid return label, deducting the cost from your return refund for your convenience. If you're local, feel free to return items directly to our store in Eatontown, NJ.

Our bags have undergone rigorous testing to guarantee their durability, and we proudly vouch for their quality. In the rare event that the bag arrives with a manufacturing defect or sustains damage during shipping, we'll promptly replace it at zero cost to you. Our confidence in the product extends to a one-year warranty, covering any defects that may emerge during regular use. Should you encounter any issues, please reach out to us, and we'll ensure it's set right. And here's a little extra assurance – we'll cover the return shipping expenses as well. Your satisfaction is our top priority.

Elevate your business with our exclusive range of pickleball sports bags and accessories, available for wholesale and dropshipping.

Offer your customers the quality they’ll love while celebrating their passion for the game. Visit our wholesale website to browse our catalog and explore opportunities to grow your business.

Click here to get started.